What members say about us

What members say about us

Thousands of members have benefited from the advice provided and guidance given. These are just a few examples from the large number of letters we receive:

Lt Cdr D re. his pension forecast said: "Thank you so much! I am having such a hectic week I would never have been able to come up with the figures in time and would have zero confidence! I really appreciate your swift reply, too. Many thanks."

(The two following letters refer to SPVA, the Service Personnel and Veterans’ Agency.)
Group Captain M wrote: "I have been in touch with their [SPVA] office on 3 separate occasions all to no avail... rang back... no record of my previous call... received a new reference...rang back ... was told my enquiry had been closed off. I gave this some thought and then rang you today and we resolved the problem together."

Mrs C wrote: "I wish to thank you for your efforts on my behalf in respect of obtaining the amount of Widow's Pension to which I thought I was due as opposed to that originally awarded. I have, today, received a letter from SPVA in Glasgow advising me that I shall receive the amount of pension I expected. Thank you again for your help."

A relative wrote on behalf of Major R: The Society assisted Major R for a considerable period in his claim against improper pension taxation. As a result, he received many thousands of pounds in back-tax, rightfully due to him.

Brigadier C wrote: "Thank you for your letter. I appreciate what pressure you must have all been under over the last few weeks and I am grateful that you were able to consider my questions at such short notice."

Lt Colonel V wrote: "Thank you for your kind letter [following the death of his wife]... she was always very appreciative of all the work the FPS has done and continues to do on behalf of all the Armed Services…how much more your help is needed ...the very different demands on our Servicemen and their families today..."

A former Adjutant General wrote regarding the new pension scheme:
"...I think that without your active and expert involvement ...we should have been in a much less good position. So thank you on behalf of all of us in the Army."

A recently bereaved widow wrote: "...the comprehensive notes you sent about what I should do about pensions ... were enormously useful...it is wonderful to have the FPS behind one at times like that."

A new member wrote: “…I have only just discovered your Society and am impressed with the extra benefits you offer, in particular, the very good value of the Group Health Scheme of which I have taken advantage.”

A Warrant Officer: "Thank you very much for the information. Why on earth could I not get it through my own system or Glasgow. It's disgusting to say the least. Once again, thanks."